Help centre
How Slip works, for fans buying and creators selling.
- Buying on SlipNo account, one price on the button, and what happens when you pay.
- Your conversation with a creatorYour private thread, messaging, reactions, replies, and editing or unsending.
- Getting your filesSet pages, downloads, and why files carry a code.
- Your purchasesEverything you've bought, from every creator, on one page.
- The 72-hour guarantee, and cancelling a tipWhen you're refunded automatically, and how each kind of purchase settles.
- Drops, joining and notificationsHearing from creators, unlocking drops, and turning notifications on or off.
- Privacy and discretionWhat creators see about you, and what Slip keeps discreet.
- Getting help and reportingProblems with a purchase, and reporting something that's wrong.
Can't find it? Email support@sliplink.co. For a problem with a purchase, use Request help in your conversation with the creator.